Reliance Logistics ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, www.reliance-logistics.net ("Site"). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information
We may collect personal information that you voluntarily provide, including:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Shipping or mailing details

  • Any other business-related information you share with us

b. Non-Personal Information
We may also collect non-identifying data automatically through your browser or device, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our site

  • Referring websites

  • Date and time of your visit

2. How We Use Your Information

We may use your information to:

  • Provide logistics services and respond to inquiries

  • Communicate with you regarding updates or support

  • Improve our website and user experience

  • Send marketing emails or SMS messages if you’ve opted in

  • Comply with legal, contractual, or regulatory obligations

3. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Third-party service providers who help us operate the site or fulfill services

  • Legal authorities, if required by law or legal process

  • Successors in the event of a merger, acquisition, or business transfer

All third parties are required to handle your information securely and only for authorized purposes.

4. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience, track analytics, and customize content. You can modify your browser settings to disable cookies, although some site features may not work as intended.

5. Your Choices

  • Opt-Out of Emails and Texts: You can unsubscribe from promotional emails via the unsubscribe link in the message. For SMS, text STOP to opt out.

  • Access and Correction: You may contact us to request access to or correction of your personal information.

  • Do Not Track: Our website does not currently respond to “Do Not Track” browser signals.

6. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have, we will delete that information promptly.

7. Data Security

We use reasonable administrative, technical, and physical measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their content or privacy practices. You should review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. Your continued use of the site after changes means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: reliancelogistics@reliance-logistics.net

11. SMS Communications

By opting in to SMS communications through our website forms or any other medium, you consent to receive text messages from Reliance Logistics. These messages may include customer service updates, shipment notifications, or promotional offers.

  • Messaging frequency may vary.

  • Message and data rates may apply.

  • To opt out at any time, reply STOP to any message.

  • For help, reply HELP or visit: https://www.reliance-logistics.net

  • Privacy Policy: https://www.reliance-logistics.net/privacy-1

  • SMS Terms of Service: By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Reliance Logistics. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.reliance-logistics.net/privacy-1. Message HELP for help. Reply STOP to any message to opt out.